Return Policy

Returns & Refunds

At Adapti, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, please review our return policy below.

Eligibility for Returns

• Items must be returned within 30 days of the delivery date.

• Products must be unused, in original packaging, and in the same condition as received.

• Digital products, gift cards, and personalized items cannot be returned.

How to Initiate a Return

1. Contact us at [email protected] with your order number and reason for return.

2. Our team will provide return instructions and a return address.

3. Once we receive and inspect the item, we will process the refund or exchange.

Refund Process

• Refunds will be issued to the original payment method within 5-10 business days after approval.

• Shipping costs are non-refundable, except in cases of defective or incorrect items.

Exchanges

If you received a damaged or incorrect product, contact us immediately, and we will replace it at no additional cost.

Late or Missing Refunds

If you haven’t received a refund yet, please check with your bank or payment provider. If the issue persists, contact us at [email protected] for assistance.

For any questions, feel free to reach out at +1 (201) 345-6978 or [email protected].